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Writer's pictureWendy Ashworth

An independent store.....12 months on.



We can't quite believe it's already our 'Independence Day' anniversary - so much has happened since; read on to find out more.

We have loved being part of the Leamington community for the last 17 years. We opened our Neal's Yard Remedies Franchise store back in 2007 and, in October last year we made the leap to become independent. We have the best of both worlds. We continue to work with Neal's Yard Remedies, offering their amazing certified organic and pure products but we now have the freedom to provide our customers with much more choice.


The move to creating our own brand with its own identity was big step but it has definitely been the right one. Our team in store were so excited right from the start; they couldn't wait to open the doors as Balm. Feedback from our customers has been amazing. Everyone seems to love the new look and feel of the store!


A year on, we are a Neal's Yard Remedies Heritage partner; our selection of Neal's Yard products is very much as before, but we have evolved. Our mission is to help people to look and feel great by harnessing the power of plants and natural ingredients, which means we've been out there looking for good new stuff!


When looking for new partner brands, we have set the bar high and given ourselves some non-negotiable rules to follow:


  • Every product we offer is must be as eco-conscious AND effective.

  • We proudly stand against animal testing.

  • All our formulations must be free from artificial scents, phthalates, SLS, and parabens; ingredients that can be harsh on both your skin and the environment.

  • We aim to minimise packaging waste; we use natural, recyclable materials whenever possible to lessen our environmental footprint.


The Balm 'Own brand'

In August this year we were excited to launch our own Balm Leamington product range, which had been in the back of our minds for years. The idea behind this is to give our customers the choice of good value, simple, natural vegan bodycare and bath products that they know have been made with care and love.


We're really proud of our new Balm product range which includes palm oil-free vegan soaps and solid shampoo bars, bath milks and salts, and skin balms designed for people seeking gentle, natural cleansing and skin conditioning.


New partner brands

Inika Organic's pure and vegan makeup has become a firm favourite with our customers. We just love their products! The quality of Inika makeup is simply outstanding and complements our natural skincare really well.


We were excited to discover and introduce Nourish London. Their unique and effective skincare offers a British-made vegan alternative to Neal's Yard Remedies. We particularly love their anti-ageing Argan and Kale range.


Our most recent addition is the exciting Zao natural nail polish; found after extensive research, we believe this is the most effective toxin-free nail polish available.


New website

In a huge leap into the 21st century, we have also just revamped our website! In addition to booking therapies, you can now buy your favourite products online too. Postage is free on orders over £50, or you can click and collect in store. For your convenience you can also now order gift cards online, as well as buying them in-store.


If you haven't visited us recently, do pop in and see the changes for yourself; our team is there to help you and will always offer you a warm welcome and a herbal tea blend to try out!

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