top of page



  1. Gift Cards are issued by and remain the property of Balm Leamington

  2. Use of the Gift Card implies acceptance of these terms and conditions of use.

  3. Gift Cards can be redeemed in Balm Leamington for full or part payment of products or therapies.

  4. Balm Gift Cards are not accepted by Neal’s Card stores. Neal's Yard gift cards issued after 1 October 2023 are not valid in the Balm Leamington store.

  5. Gift Cards cannot be redeemed for more gift vouchers or delivery.

  6. Gift Cards are valid for 12 months from date of purchase. Balm will not refund any balance remaining after the expiry of 12 months, and the Gift Card will be invalidated.

  7. Gift Cards cannot be returned or refunded, exchanged for cash or used to buy another Gift Card. No change will be given.

  8. Gift Cards can be purchased in Balm Leamington with a minimum value of £10 and a maximum value of £250.

  9. All product returns will be processed in accordance with our Returns Policy. Any refunds for returned items that were purchased with a Gift Card will be refunded to a Gift Card where possible. This does not affect your statutory rights

  10. Balm Leamington will not accept liability if the Gift Card is lost, stolen or damaged

  11. We reserve the right to refuse to accept a Gift Card that has been tampered with, duplicated or which otherwise is suspected to be affected by fraud.

  12. We reserve the right to amend these terms and conditions from time to time. We will post any material changes to these terms and conditions on this website.

bottom of page