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OUR PRIVACY POLICY

What type of information do we collect?

We receive, collect and store information you enter on our website. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information including name, email, address, comments, or feedback.

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How do we collect information?

When you contact us through our website, requesting information or subscribing to our e-newsletter as part of the process, we may collect personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons we state below.

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Why do we collect personal information?

We collect non-personal and personal Information for the following purposes:

  1. To provide and operate the Services

  2. To be able to contact our Users with service-related notices and promotional messages;

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our services; 

  4. To comply with any applicable laws and regulations.

  5. We DO NOT share any information with 3rd parties.

 

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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We use the database management and email service Mailchimp to store our customer data and generate communications with our customers. This is fully GDPR compliant and is used only to store the details of customers who have given consent to us sending relevant marketing and service information.
 

How do we communicate with our site visitors?

We may contact you, if you give us permission, to send relevant updates about our company and services. For these purposes we may contact you via email, telephone, or text messages.

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How can you withdraw your consent?

If you don’t want us to process your data any more, please contact us at info@balmleamington.com

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If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@balmleamington.com

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* for in-store use only

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